Non-Custom Jewelry

 We accept returns of any non-custom pieces in new and sellable condition within 30 days of arrival date. Exchanges are only accepted , It is up to the discretion of the Mona Bella Team to deem an item in legible condition for exchange or return.

Custom Jewelry

Our policy covers any damaged or defective products upon arrival. Beyond that, due to custom items being created 1 for 1 and cannot be restocked, we are unfortunately not able to accept returns or exchanges.


Due to hygienic purposes and safety reasons, both worn and unworn earrings, nose rings, and masks are final sale and cannot be accepted for returns or exchanges.

If you are not entirely happy with your order, please contact us and we will do our best to make things right. Your happiness is our #1 priority.